Shipping policy
At House of Somarra, we ensure a seamless and transparent delivery experience for all our clients.
Order Processing
All orders are processed within 2–5 business days.
Custom-made, made-to-order, and couture pieces may require additional processing time depending on the design and craftsmanship involved. Timelines for such orders will be communicated separately.
Shipping Timelines
Within India:
Orders are delivered within 3–7 business days after dispatch.
International Orders:
Orders are delivered within 7–14 business days after dispatch.
Delivery timelines may vary depending on location, logistics availability, and external factors.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location.
Free shipping may be offered on select orders or promotional campaigns.
Order Tracking
Once your order is shipped, a tracking link will be shared via email or SMS so you can monitor your delivery in real time.
Delays
While we strive to deliver orders within the estimated timelines, delays may occur due to:
• Weather conditions
• Logistics or courier disruptions
• Public holidays or unforeseen circumstances
House of Somarra is not liable for delays caused by third-party courier services.
International Shipping
International shipping charges and applicable duties or taxes are the responsibility of the customer.
International orders are not eligible for returns or exchanges.
Contact
For any shipping-related queries, please contact us:
Email: support@somarra.in
Phone: +91 88829 95522
